The archive

All Microsoft Teams automation essays

Twenty-four practical pieces on Power Automate, Copilot, bots, integrations, and the smaller Teams habits that keep a workday from filling up with clicks.

Lesser-known Microsoft Teams features worth using

None of these Microsoft Teams features are secret. They are just buried. I list the ones I show a new teammate in the first hour, and the one I stopped recommending because it confused more than it helped.

Continue reading →

Microsoft Teams webhooks, explained

An incoming webhook is the shortest path from another system into a Microsoft Teams channel, and the easiest secret to paste into a ticket by mistake. Marcus explains both sides and the rotation drill.

Continue reading →

Connecting Microsoft Teams to your CRM

A CRM notice in Microsoft Teams is useful the first time a deal changes stage. It is noise the fifth time the same record saves. This is the filter I add before the channel will keep the app installed.

Continue reading →

Building your first Microsoft Teams bot

An echo bot teaches the plumbing and nothing else. I walk through a first Microsoft Teams bot that answers from a SharePoint list, including the admin consent step that stalled my own first install.

Continue reading →

How to summarize Microsoft Teams meetings with AI

A summary is only useful if the people who were not in the room can trust it. I compare the Microsoft Teams recap, the transcript, and a hand-edited channel post, including the time I almost shared a salary comment.

Continue reading →

Automating approvals in Microsoft Teams

An approval that lives only in a chat thread dies when the approver is on a plane. Here is how I move that decision into the Approvals app, what I store, and when I still refuse to automate the judgment itself.

Continue reading →